September 2023, Vol. 17, Issue 9
Dear Friends:
Your home is one of your biggest investments and to help you protect that investment, I recommend that you sign up for Property Fraud Alert. What is Property Fraud Alert? It is a free service offered by the Palm Beach County Clerk of the Circuit Court & Comptroller that will protect your property from fraud by monitoring the documents that are recorded in the Official Records of the Clerk. It is free to register, and it only takes a few minutes to complete. To sign up, visit the Clerk’s website at www.mypalmbeachclerk.com/services/property-fraud-alert.
Once you sign up, you will receive an alert by email, when there is activity associated with your property. This could save valuable time to stop criminals in their tracks if the activity is not initiated by you. I’ve signed up and I have peace of mind knowing that I will be alerted should there be fraudulent activity associated with my property. You should too!
Regards,
Anne M. Gannon
Constitutional Tax Collector, Serving Palm Beach County
ANNE GANNON HONORED
At this year’s National Association of County Collectors, Treasurers and Finance Officers (NACCTFO) conference I was honored to receive the “Outstanding County Collector, Treasurer and Finance Officer Award”. This national organization presents the distinguished annual award to a person who “…serves as a leader in their home state and as a professional of the highest caliber in the operation of their own county office.”
In a letter of recommendation, Congresswoman Lois J. Frankel said, “Anne M. Gannon has transformed her agency with modern technology and common sense. She has taken the frustration out of things like renewing drivers licenses and paying taxes. Anne is truly an innovator and leader.”
Palm Beach County Supervisor of Elections Wendy Sartory Link said in her nomination letter, “As a fellow constitutional officer in Palm Beach County, I know first-hand the impact Anne has made since she first took office as Tax Collector in 2006. The precision she exhibits in collecting more than $4 billion in tax dollars and ultimately returning those dollars to the taxing authorities is extremely admirable and valuable to the residents of Palm Beach County.”
I am honored to be recognized by the NACCTFO as 2023’s Outstanding County Collector and to be recognized for the agency’s commitment to delivering exceptional service to the residents of Palm Beach County. This recognition would not have been possible without our dedicated team of 320 employees whose mission is to provide unparalleled service that inspires trust.
AGENCY WINS COMMUNICATIONS AWARDS!
I am proud that our Communications & New Media Group (CNMG) has been recognized for outstanding work in communications for our office. First, in early July, the team was honored to receive a national Communication Concepts Apex Awards for Publication Excellence for the work that was done to deliver our revamped employee roundtable program, TCTalk. This Award of Excellence recognizes outstanding accomplishment in employee engagement programs, and we are very proud to have been selected in recognition of the TCTalk program!
Then on July 18, CNMG team members, Amy Ebersbach, Community Engagement Ambassador and Chandler Randall, Communication Specialist, attended the Gold Coast PR Council’s Bernay’s Award Luncheon. There, Amy and Chandler accepted the award for Best Marketing Material for our re-designed 2022 Tax Planner and Services Guide. It is an extreme honor to receive this local award and to be recognized for producing the “best”!
CNMG is committed to continue to produce innovative communication campaigns and publications and is honored to be recognized both nationally and locally for the innovative work to educate the public and celebrate our employees. Congratulations!
NO NIGHTS! NO WEEKENDS! NO PROBLEM!
Want to join our award winning agency? We offer several career paths with room for growth and development for those looking for opportunities in public service. Our agency consists of four departmental categories:
- Client Care and Research Center (CCRC) – supports our clients’ inquiries via phone and email. In our Contact Care Center.
- Service Centers – our service center team makes up 70% of our organization. They process in-person transactions.
- Tax Services (Batch Processing and Payment Processing) – is made up of two departments that handle services related to payments.
- Administrative Support:
| Communications & New Group Media (CNMG) | produces all communications, marketing campaigns and community engagement activities. |
| Excellence | manages strategic change and the continuous improvement of processes, projects, and performance. |
| Finance & Budget | recording and reporting of financial transactions and the distribution of over $4 billion in taxes, licenses, and fees. |
| Human Resources | initiates hiring, maintains employee records and distributes benefit information. |
| Legal | ensures compliance with all laws governing the agency. |
| Information Technology | maintains all computer software, hardware, and technical equipment for the agency. |
Visit our website at www.pbctax.com/careers for the latest open positions and you could enjoy our no nights, no weekends schedule!
Important Dates & Holidays
| September 1 | Tourist Development Tax Due |
| September 4 | Labor Day (Tax Collector Offices Closed) |
| September 30 | Last day to renew Local Business Tax Receipt |
