May 2021, Vol. 15, Issue 5

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Dear Friends:

When I think of change, I like to think of it in terms of progress.  It’s true that change can sometimes be scary – like changing lanes at 65 mph on I-95 with five lanes of traffic zipping around you!  But change can be a good thing and I like to think of those changes as progress.  Progress is what we strive for and what fuels our ability to create and deliver new products, services, and conveniences to you.  From the construction of our newest service center to the placement of self-serve kiosks in several Publix locations, I am very proud of the progress our office is making to deliver better service and diversified conveniences to our clients.

Our mission continues to be our commitment to provide unparalleled service that inspires trust.

I hope you enjoy this issue of Tax Talk,

Anne M. Gannon
Constitutional Tax Collector, Serving Palm Beach County

Update: Westlake Service Center

Crews have been extremely busy over the past several months, constructing our new service center in Westlake, located at 16640 Town Center Parkway South. When finished, this 23,735 square-foot building will provide our full slate of services to the residents in the western area of the county. It is exciting to see how fast the progress has been readying the building for an anticipated December 2021 opening. This recent construction photo shows that the roof has been installed and windows will soon be in place allowing for the interior work to begin in earnest.

We look forward to moving into our newest location later this year.

Self-Serve Kiosks at Publix

Several months ago, we launched the self-serve kiosks in a handful of Palm Beach County Publix stores and invited you to try them to process your vehicle registration. If you had the opportunity to use the kiosk, we would be eager to hear more about your experience with that technology.  Please feel free to send us an email at clientadvocate@pbctax.com and let us know your thoughts on your experience in using this convenient new technology to process your vehicle registration.  While we currently have these kiosks in operation at five area Publix stores, our plan is to expand and launch several more throughout the county and bring this convenience to more of our clients.

If you plan to visit one of the Publix locations listed below, I encourage you to use one of the kiosks to process your vehicle registration and avoid having to make an appointment at one of our office locations.  The kiosks are quick and easy and will provide you with your vehicle registration and sticker right then and there.

Self-Serve Kiosk Locations

• Promenade Shopping Plaza, 9900 FL A1A Alt., Palm Beach Gardens
• Greenwood Shopping Center, 1700 S. Congress Ave., Palm Springs
• Boynton Lakes Plaza, 4770 N. Congress Ave., Boynton Beach
• Addison Centre, 16130 Jog Rd., Delray Beach
• Garden Shops at Boca. 7060 W. Palmetto Park Rd., Boca Raton

Motorcycle Safety Month

Did you know that May is Motorcycle Safety Month and that our offices can assist with the issuance of a motorcycle endorsement?  Once you complete the Motorcycle Safety Course and within a year, make an appointment to bring proof that you have completed the safety course to one of our offices. Our office staff will then confirm your completion of the course and issue you a motorcycle endorsement, which will be added to your driver license.

If it has been more than a year since completing the safety course, then motorcycle riders will be required to pass a Rider Skills Test b

efore the motorcycle endorsement can be added to the license. To set up a Rider Skills Test and for more information about the test, please contact the Florida Rider Training Program at 850-617-2528.

Visit our website at www.pbctax.com/appointments to make an appointment for your motorcycle endorsement.

Important Dates & Deadlines