August 2020, Vol. 14, Issue 8
Dear Friends,
As I write this message, Palm Beach County continues to add new COVID-19 cases daily. I urge you to not let your guard down. Continue to protect your health and the health of others by wearing a face mask or cloth face covering, washing your hands frequently and maintaining a social distance of 6 feet or more from those around you.
Closing our lobbies to the public is just one action we have taken to reduce the spread of illness in our community. This change has eliminated overcrowding and allowed for proper social distancing in our offices. The feedback I have received from staff and our clients is overwhelmingly supportive.
Primary Day is Aug. 18 and I encourage everyone to get involved with the democratic process and vote. Election Day comes one week before Women’s Equality Day, a day in which we celebrate the passage of the 19th Amendment, giving women the right to vote. This amendment took over 70 years to pass. I can’t think of better way to honor the suffragists who fought for this right than by voting in the 2020 Primary Election!
Sincerely,
Anne M. Gannon
Constitutional Tax Collector, Serving Palm Beach County
Explore Our New Website!
We recently launched an entirely redesigned website for the agency at www.pbctax.com. The new design is ADA-compliant and mobile responsive, making it easier for everyone to use.
Now more than ever it is critically important for the public to easily conduct business and obtain information online. Our new website was designed with the user experience in mind.
We included the most popular links right on our homepage, such as “Pay Online” and “Make an Appointment.” Our online scheduling system makes scheduling or canceling your appointment a breeze!

Ask Anne: Appointment Scheduling System Update
Question: Hi, Anne. Your agency recently began requiring appointments for in-person service. How is this new system working out? Ed, Wellington
Anne:
Hi, Ed. I’m pleased to report we have received very positive feedback from clients about the operational change we implemented in June. Many clients are completing their in-person transaction in 10 minutes. No more crowded offices, no more lines!
I’d like to share some recent comments with you. A Facebook user wrote: “My appointment was at 9:45 a.m., got there at 9:35 a.m., was back in my car leaving at 9:45 a.m. This new system is awesome!”
Another Facebook user said this: “I made an appointment last week. I was in and out in less than 10 minutes!! Great service. Thank you!”
A reminder, appointments are required for all in-person service. Schedule your appointment today at www.pbctax.com!
Tax Collector Provides Virtual Update to Boca Raton Chamber of Commerce
Tax Collector Gannon delivered remarks via Zoom to the Government Affairs Committee of the Boca Raton Chamber of Commerce July 9. The group acts as a liaison between government representatives and the business community. Gannon discussed the impact of COVID-19 on agency operations including tax collection and distribution.
Thanks to the Boca Raton Chamber of Commerce for inviting us! If you’d like to request a speaker from our office to speak or present at your next virtual meeting, please email us at ClientAdvocate@pbctax.com.
Get Your 2020 Tax Planner & Services Guide In The Mail
We’d like to provide you with copies of our 2020 Tax Planner & Services Guide in a safe, contactless manner. In order to follow health guidelines, we will gladly mail copies of our award-winning publication to your community. Please email ClientAdvocate@pbctax.com to request copies.
Stay Healthy and Vote by Mail
I urge Palm Beach County voters to sign up to vote by mail. Voters can request a Vote-by-Mail ballot online from the Palm Beach County Supervisor of Elections Office.
Return postage on Vote-by-Mail ballots is prepaid. Stay healthy and vote by mail!
IMPORTANT 2020 ELECTION DATES & DEADLINES
2020 Primary Election | 2020 General Election |
August 18, 2020 | October 5, 2020 November 3, 2020 |
Important Dates & Deadlines
Aug. 18 | 2020 Primary Election: Election Day |
Aug. 26 | Women’s Equality Day |
Sept. 7 | Labor Day, Offices Closed |
Born in October? You can renew your registration up to 3 months before the expiration date. |