April 2021, Vol. 15, Issue 4

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Each April marks the end of property tax season and one might think it is the conclusion of our busy season. While true, that property tax payments are a big part of our volume of work and monies collected, we still have plenty to do for our Palm Beach clients. Real ID compliant driver licenses and ID cards continue to be processed as the October 1, 2021 deadline nears; our business tax team is gearing up for the annual mailing and processing of business tax receipts; the finance and budget department is preparing for the 2021-22 budget planning; our tax services team continues to process volumes and volumes of mail each day and our HR team is quite busy screening and testing applicants for a number of vacancies we need to fill with qualified applicants.

I encourage you to check out our careers page at www.pbctax.com/culture-and-careers for our latest open positions.

We are never too busy to assist with whatever you may need. We are always here to help you!

Warm regards,

Anne M. Gannon
Constitutional Tax Collector, Serving Palm Beach County

Installment Payment Plan Application Deadline is April 30

Did you know that if paying your real estate and tangible property taxes in one lump sum each year is too burdensome, you can apply to have your taxes paid in 4 quarterly payments through our Installment Payment Plan? By signing up by April 30, your 2021 estimated taxes will be split into four payments with the first payment due by June 30 and subsequent installment payments due September 30, December 31 and March 31, 2022. If you’d like to take advantage of this payment plan, please visit our page here at www.pbctax.com/ipp for details and to sign-up online.

A Community of Caring

Every two years, the employees of the Palm Beach County Tax Collector’s office select two local non-profit organizations to support through their own monetary and in-kind contributions. For 2019 & 2020, Families First and Living Hungry were the two charities that were selected and supported by our employees. Through tremendous generosity and caring, we were able to contribute $35,461.59 over the past two years to these organizations. “We are so proud of the work and commitment our employees have demonstrated in supporting these two charities and the individuals and families they help each and every day,” said Anne Gannon.

2021 Tax Planner & Services Guide Now Available

The 2021 edition of our Tax Planner & Services Guide was recently published and provides information on the variety of services our office provides to the residents of Palm Beach County. It includes tips on how to use our online services, such as Pay Smart. Pay Online. There is even a monthly calendar highlighting important dates and reminders throughout the year. For instance, did you know that you can renew your driver license or ID card online at www.pbctax.com up to 18 months before it expires?

You can pick up a complimentary copy at any of our service centers or download a copy at here.  If you would like extra guides for your organization or community, please email us at ClientAdvocate@pbctax.com.  Be sure to include the name and address of your organization, contact information and number of copies requested.

Welcome!

We have welcomed several new senior leaders to the tax collector’s office. Each brings fresh thinking and new ideas and a commitment to provide unparalleled service that inspires trust.

Steve Weiss, Chief Excellence Officer joined our office last summer and leads the team responsible for corrections to the tax roll, resolving issues related to delinquent taxes, quality assurance, project management, managing strategic change and the continuous improvement of processes, projects and performance. Steve came to us from the Clerk & Comptroller’s office where he was the Director-Finance Services and Investment Compliance Officer.  He describes the work in the tax collector’s office as interesting and challenging and the people that make up the organization are outstanding.

General Counsel, Hampton Peterson joined our office from the Clerk & Comptroller’s office as well and brings with him 39 years of legal experience.  His team is responsible for Bankruptcy cases, Tax Deed Applications, Contracts, Litigation, Business Tax Receipt enforcement, and other legal issues. Hampton is thrilled to be working in the
Palm Beach County Tax Collector’s office and is impressed with the
professionalism and dedication to public service he sees in the office every day.

The newest member of our team is Jeffrey Vortolomei, Chief Communications Officer who leads the Communications & New Media Group. Jeff brings 20+ years of communications and leadership experience and is responsible for all internal and external communications and marketing, including print and digital. Jeff is excited at the amazing opportunity to lead the award-winning communications team and to work for a government agency that has built a culture and reputation of client service.

Important Dates & Deadlines