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Consumers targeted for payment of fraudulent citations

 West Palm Beach, Fla. – Constitutional Tax Collector Anne M. Gannon is issuing a warning to the public regarding an email scam disguised as an official email from the department of motor vehicles.

The scam emails are being sent to consumers advising that they have been cited with a recent traffic violation and demanding payment be made online by clicking a link in the email, which directs them to a fraudulent payment site.  The payment site is not associated with the Florida Highway Safety and Motor Vehicles (FLHSMV) department.

“I want to warn consumers who are being targeted with these fraudulent citation emails, to not make any payments via the link in these scam emails,” said Gannon.  She goes on to advise, “if payments have already been made, consumers should dispute the charge with their credit card company and take the appropriate security measures with their financial institution.”

Consumers are reminded that the tax collector does not issue traffic violation citations nor does the agency collect the payment for these citations.  In addition, the FLHSMV does not issue citations or request payment via email.

Anyone receiving a suspicious notice for a citation, can check to verify if they do have a citation in Palm Beach County by visiting the Clerk of the Circuit Court & Comptroller’s eCaseView system at


Contact Information
Call Center: (561) 355-2264
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Release Date:
Thursday, May 26, 2022
Contact Information:
Jeffrey Vortolomei
Chief Communications Officer
MEDIA ONLY: 561-355-4271
For other assistance: 561-355-2264