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Don't waste your time in line!

Transforming How We Serve You

Beginning June 1, 2020, the Constitutional Tax Collector’s Office will open our doors to the public by appointment only.

Transforming this agency from a traditional walk-in model to one that requires an appointment is bold and necessary. Earlier this year we began offering driver license service by appointment only to great success.

Very few tax collector transactions require in-person service. Most transactions can be completed online. If you cannot complete your transaction online, you can likely complete it by mail.

Transforming how we serve you is part of our commitment to continuous improvement.

In-Person Requirements and Safety Measures Beginning June 1

Wait in your car. Lobby waiting areas will remain closed to the public. Clients may get in line 10 minutes before their scheduled appointment and must keep 6 feet of distance from other clients. Clients should consider bringing an umbrella and water.

Come to your appointment alone. Only the person with the appointment will be permitted into the tax collector’s office. Exceptions will be made for caretakers for elderly clients, translators for clients speaking languages other than English, Spanish and Creole, and interpreters for hearing-impaired clients.

Wear a face mask. Anyone entering the tax collector’s office, including clients with appointments, shall be required to wear a face mask or cloth face covering.

Observe social distancing. Clients shall be required to observe social distancing by keeping at least 6 feet of distance from other clients and following all markings on sidewalks and inside offices.

Do not pay by cash. Clients are asked not to pay by cash as paper bills are known to contain bacteria and viruses for long periods of time. Clients should be prepared to pay by credit or debit card or a contactless payment method such as Apply Pay, Google Pay and Samsung Pay.

Serving You Online

Serving You by Mail

Registration renewals and disabled person parking permits:

Tax Collector, Palm Beach County
P.O. Box 3828
West Palm Beach, FL 33402-3828

Property taxes and local business taxes:

Tax Collector, Palm Beach County
P.O. Box 3353
West Palm Beach, FL 33402-3353

Titles

Tax Collector, Palm Beach County
P.O. Box 3715
West Palm Beach, FL 33402-3715

Stay Informed

For more information, clients may call the Constitutional Tax Collector's Office at 561-355-2264 Monday through Friday, 8:15 a.m. to 5:00 p.m.

Sign up for Tax Talk, our monthly newsletter, here.

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301 North Olive Avenue, P O Box 3715, West Palm Beach, FL 33402   |    561-355-2264