Why work for the Constitutional Tax Collector’s Office?
Join an award-winning agency proudly serving Palm Beach County.
• Business services training.
• Recognition for a job well-done.
• Opportunity for advancement.
• A career that impacts your community.
We offer rewarding career opportunities through four distinct career paths. Each path is vital to the operations of the Constitutional Tax Collector’s Office.
Client Service Specialists (CSS) and Senior Client Service Specialists (SCSS), make up 75% of our organization and are the most common open positions. Both positions interact with clients in our call center and seven service center locations.
Tax Services consists of two departments that handle distinct services. Primarily, they work behind the scenes at our administrative office located in Downtown West Palm Beach.
Batch Processing processes high volume production of mail/online transactions and distributes incoming/outgoing mail transactions.
Payment Processing handles transactional payments for various service lines including property tax, tourist development tax, business tax, registration renewals and vehicle titles.
Located in the administration office, administrative support departments include Communications & New Media Group, Excellence, Finance & Budget, Human Resources and Legal.
The Communications & New Media Group (CNMG) produces all publications, conducts community outreach, maintains internal/external websites, posts/responds on social media and develops/executes strategic media campaigns.
Excellence manages strategic change and the continuous improvement of processes, projects and performance. The Department is driven by creative and analytical thinkers who have a strong passion for the implementation and execution of solutions while maintaining a high standard of excellence.
Finance & Budget upholds our commitment to fiscal responsibility with a accurate distribution of funds.
Human Resources initiates hiring, maintains employee records and distributes benefit information. In addition, they are responsible for training new and current employees across the organization.
Legal ensures compliance with all laws governing the agency, fills public record requests and conducts legal motions regarding tax services.
The Information Technology (IT) Department, headquartered in the administrative office, maintains all computer software, hardware and technical equipment for the agency. This means working both remotely and onsite across seven service centers, call center and the administrative support departments. In addition to updating, repairing, replacing hardware, updating software and addressing technical issues, they enforce cyber security guidelines and protocol.