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APPOINTMENT

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Types of Service

Not sure which type of service to select when making your appointment? Review these descriptions and if you still have questions, email ClientAdvocate@pbctax.com for further assistance.

Click to View Driver License Services

Driver License / Learners License / ID Card – Select this type of service if you need to renew, replace, reinstate (clear suspensions), or obtain a new driver license or ID card. Select this type of service if you have already taken your written test and need to obtain a learners permit. Do not select this type of service if you need a road or written test.

Driver License Road Test – Select this type of service if you need to take the driving skills test. There is a new procedure for remote driving tests.

Driver License Written Test – Select this type of service if you need to take the Class E Knowledge Exam or CDL Exams.

Click to View Motor Vehicle Services

DMV Florida Title Transfer – Select this type of service if you have recently purchased a vehicle/vessel or need a replacement title. We also offer expedited title service for an additional $10.00 fee.

DMV Out of State Title Transfer – Select this type of service if you need to transfer your vehicle to Florida from another state. Florida insurance required.

Tag Renewal / Parking Placard – Select this type of service if you need to renew your registration or “tag” or to obtain a disabled person parking permit. Do not select this type of service if you are transferring a Florida or Out-of-State title.

Runner / Dealer Work – Select this type of service if you are a dealer or conducting business on behalf of a dealer.

Click to View Other Services

Business Tax Receipt – Select this type of service if you need to apply for a new local business tax or renew your local business tax.  Business Tax Receipt for Short Term Rentals are only processed at our administrative office on the third floor of the Governmental Center (301 N. Olive Ave. West Palm Beach Florida Mon. –  Fri. 8:15 a.m. – 5:00 p.m.). Call our Tourist Development Tax TDT hotline (561-355-3547) prior to your visit. For more information visit our Tourist Development Tax page.

Hunting & Fishing / Birth Certificate – Select this type of service if you need to purchase a hunting & fishing license or a Florida birth certificate. Please note, birth certificate payments are cash only.

Property Tax – Select this type of service if you need to pay real estate property tax or tangible personal property tax.

Please note, only one appointment is needed for up to two transactions. Additional transactions require another appointment. If you require driver license service, you must select that type of service for your appointment.

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How Appointments Work

check markConfirmation Email

When you schedule your appointment you will receive a confirmation email that includes a confirmation number, with the date, time, and location of your appointment.

check markEmail Reminder

Two days before your appointment you will receive a reminder email informing you about our appointment requirements.

check markOne Person Per Appointment

Clients should arrive for their appointment alone, as guests will not be permitted. The only exceptions will be caretakers of elderly clients, translators for clients who speak languages other than English, Spanish or Creole, and interpreters for hearing-impaired clients. We can only service one person per appointment. This also applies to spouses and domestic partners. They must schedule their own individual appointment.

check markArrive Early

Please arrive 10 – 15 minutes before your scheduled appointment. We also recommend clients bring an umbrella and water.

check markSocial Distancing

All of our offices require staff and clients maintain social distancing of at least 6 feet. For additional COVID-19 safety information, please visit www.cdc.gov.

check markAppointment Times

We make every effort to accommodate you at your scheduled appointment time. Due to the variances in processing times for transactions, your wait time may be extended to 30 – 45 minutes or more beyond your appointment time.

check markPayment

Please pay by cash, check, credit/debit card or contact-less payment method such as Apple Pay, Google Pay and Samsung Pay. Please note a 2.4% convenience applies to all credit and debit card transactions. This fee is collected by the card vendor and not retained by our agency.

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Make Appointment

Appointments are reserved for Palm Beach County residents only. If you are establishing residency in Palm Beach County, you are considered a resident.

REMINDER: Our appointment system can only schedule appointments up to 60 days in advance. If no appointments are available for the requested transaction, please continue to check back periodically for appointments to become available.

How to Make an Appointment  Instructional Video