Appointments

 

Serving You In-Person by Appointment Only

Effective June 1, 2020, we will offer in-person service by appointment only at all Constitutional Tax Collector Offices. This important safety measure helps protect our employees and the public by eliminating overcrowding and reducing the spread of illness.

Appointments are reserved for Palm Beach County residents only. If you are establishing residency in Palm Beach County, you are considered a resident.

Important Requirements for In-Person Service

Wait in Your Car. Clients with appointments should wait in their cars as our lobby waiting areas are closed. Clients may get in line 10 minutes before their appointment and must keep 6 feet of distance from other clients. We also recommend clients bring an umbrella and water.

Come to Your Appointment Alone. Clients should arrive for their appointment alone, as guests will not be permitted. The only exceptions will be caretakers of elderly clients, translators for clients who speak languages other than English, Spanish or Creole, and interpreters for hearing-impaired clients.

Wear a Face Mask and Practice Social Distancing. Anyone entering our offices shall wear a face mask or cloth face covering. Please observe all social distancing measures including markings on sidewalks and inside our offices. Maintain at least 6 feet of distance between clients and employees.

Avoid Paying by Cash. Studies show cash, specifically paper bills, can contain bacteria and viruses for long periods of time. Clients are asked not to use cash to make a payment. Please pay by check, credit/debit card or contactless payment method such as Apple Pay, Google Pay and Samsung Pay. Please note a 2.4% convenience applies to all credit and debit card transactions. This fee is collected by the card vendor and not retained by our agency.

Additional Safety Measures We have installed protective barriers at all front counter service stations. As an extra precaution, clients should wash their hands and use hand sanitizer before and after visiting our office.

Information for Out-of-County Residents If you reside in another county, please visit your local tax collector for service. Out-of-county residents who make an appointment will not receive service at our office. If you are an out-of-county resident please click here to make an appointment in your county.

How to Make an Appointment – Instructional Video

In This Section

Serving You In-Person by Appointment Only

Important Requirments for In-Person Service

How to Make an Appointment – Instructional Video