December 2019, Volume 13, Issue 12
Happy Holidays! December is filled with holiday preparations and festivities.
For many of us, it’s the most wonderful time of the year. It is also the busiest time of the year in our offices.
Your time is valuable, especially during the holiday season, which is why I highly recommend paying your property taxes online. In addition to saving time, you will also save money thanks
to the 3% early payment discount in December.
A friendly reminder that our offices will be closed Tuesday, Dec. 24 and Wednesday, Dec. 25 for the Christmas holiday. I wish you peace and happiness this holiday season.
Anne M. Gannon
It’s the Most Wonderful (and Busiest) Time of the Year!
November to March is property tax season, our busiest time of year when we serve more clients in person, resulting in longer wait times. We know your time is valuable which is why we invite you to follow us on Twitter and Instagram (@TAXPBC) for timesaving tips this holiday season.
Depending on the service you need, you could avoid a trip to our office altogether giving you more time to spend with friends and family. If you must come in for service, we offer many suggestions to help make your transaction quick and efficient.
Now Accepting Applications for 2020 Installment Payment Plan
If paying your property taxes in one lump sum puts a strain on your wallet, please consider signing up for our Installment Payment Plan. This budget-friendly plan breaks your property tax payment into four quarterly installments. Payments are due in June, September, December and March. You will also receive an early payment discount of slightly less than 4%. Sign up online at www.pbctax.com/ipp. The application deadline is April 30, 2020.
Sneak Peek: New Website in Early 2020
We know technology changes very quickly. Client preferences also change rapidly, often following the latest trends in technology. According to a June 2019 study from the Pew Research Center, 37% of Americans primarily use mobile devices to access the internet. Mobile device usage is even higher for adults aged 18 – 49 (up to 58%).
Our own website analytics align closely with the Pew research study. Just over 40% of clients use a mobile device to access www.pbctax.com. Client feedback gathered during a recent customer focus group overwhelmingly confirmed our clients’ preference to conduct business with us using a mobile device.
Based on our research and client feedback, we are excited to announce an updated version of our website will debut in early 2020. The new website will offer many enhancements including a new mobile responsive design, updated content and improved navigation.
Our goal is to make the website easier for everyone to use, especially those who use a mobile device. We look forward to sharing more details in the coming weeks.
Important Dates & Deadlines
Dec. 24 & 25 – All Offices Closed
Dec. 31 – Last Day to Receive 3% Property Tax Discount
Second Installment Payment Plan Payment Due
Jan. 1, 2020 – All Offices Closed
Oct. 1, 2020 – REAL ID Deadline
Born in February? Did you know you can renew registrations up to 90 days in advance? Registrations expire at midnight on the first owner’s birthday. Renew your registration today at www.pbctax.com.